Job brief.
Role: Sr. Solution Consultant
Location: Bangalore, Pune
Culture: Hybrid
Experience: 6-10 Years
Key Responsibilities
- Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.
- Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.
- Customization and Integration: Design and implement customizations and integrations to meet specific client needs.
- Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
- Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
- Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
- Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
- Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
- Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
- Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.
- Travel: Travel up to 25% may be required to meet with clients and support project implementations.
Qualifications
Education:
- Bachelor’s degree or equivalent in Computer Sciences or a related field.
Experience:
- 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
- 5+ years of experience in Workforce Management is a must.
- Relevant experience as a consultant in a similar application environment is desirable.